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FAQ
What is my current point balance?
To see your current point balance, you must first log in. After logging in, go to My Account and here you will see your current point balance.
How do I update my contact details?
To edit your contact details, you must first log in. Then go to MyAccount. Here you can edit your profile under My Profile.
How do I change my password?
To change your password, first log in. Then go to My Account. Here you can change your password under My Profile.
What should I do if I forgot my password?
Go to the login screen and click on the forgotten password link at the bottom. You will receive an e-mail to reset your password.
When will my gift voucher be sent?
These are sent every Tuesday and Friday via e-mail to the e-mail address registered in the LOYALTY program. Also check your spam if you can't find the voucher.